Customer Service
Terms of Use.
Availability: Sculptures from Rufaro Imports are one of a kind. Our web site is updated frequently and every attempt is made to promtly remove sculptures from
the website when sold. If your order cannot be completed, you will be contacted
directly.
Your credit card is debited only when items in your order actualy ship, not when the order is placed.
Tax: In accordance with state law, we are required to charge tax on orders shipped to addresses in North Carolina.
Shipping: As a security measure, orders can only be shipped to the billing address for the credit card used.
Rufaro Imports offers FREE SHIPPING on all items.
Return policy: If you are not completely satisfied with the quality of your purchase, please contact Rufaro Imports within ten days (10) of receipt to arrange an exchange or full refund of your purchase price (shipping and handling fees are not refundable).
Rufaro Imports must receive all returned items for exchange or refund within thirty days (30) of your original receipt.
Items must be returned in their original condition.
For your protection returned packages should be insured for the value of the merchandise. Please note that the customer is responsible for all shipping and insurance costs on returns.
Damaged Items: We take great care in packaging each item. However should you receive a damaged item, please notify the shipper immediately and notify Rufaro Imports within forty eight hours (48) of receiving the package.
Privacy Policy: Any information you provide to Rufaro Imports is used only to process your order. Rufaro Imports does not sell, rent, or share your information with third parties.
Contact us:
Rufaro Imports
2054 Kildaire Farm Road
Number 215
Cary, North Carolina 27518
North Carolina Office: 919-523-4998
New Jersey Office : 201-424-2360
E-mail: customerservice@rufaroimports.com
E-mail: info@rufaroimports.com